Mend
Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads. Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.
Who is this software for?
- Primary care clinics
- Behavioral health teams
- Post-discharge follow-up
Listed features
- Appointment reminders
- EHR
- HIPAA-related
- Scheduling
- Telemedicine
Overview
Mend is a telemedicine platform designed to run video visits without patient logins or software downloads. The product focuses on straightforward virtual appointments while emphasizing encryption and data protection.
Core capabilities include encrypted browser-based video visits and a HIPAA-compliant toolset available with a BAA. That combination fits primary care clinics, behavioral health teams, and post-discharge follow-up workflows where quick patient access is important.
It may not suit organizations that require a full EHR or extensive customization; those groups should compare integrated clinical platforms. Expect some staff workflow adjustments and training when adopting a standalone telemedicine tool.
Data note: Clinic Software Guide uses available public product information, vendor details, and public software listing data when available. Clinic Software Guide does not collect user reviews directly.
Pros
- No-login patient access
- Encrypted video visits
- BAA-supported HIPAA compliance
Cons
- Not a full EHR system
- May require staff training
