Solutionreach

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

3.8/5 Rating based on available public rating data. HIPAA-related

Who is this software for?

  • Primary care clinics
  • Multi-location practices
  • Specialty clinics
  • Small physician groups

Listed features

Overview

Solutionreach is a patient engagement platform for healthcare practices. It centralizes patient communication and supports appointment reminders, online scheduling, messaging, and follow-up to streamline medical practice management and improve patient access.

Core capabilities include website management, reputation management, patient portal, telehealth, and automated surveys. These tools are suited to primary care, multi-location practices, specialty clinics and teams handling patient scheduling and routine practice operations. It also supports patient follow-up and recall workflows.

Solutionreach may not be the best choice for very small solo offices or organizations wanting a lightweight messaging app. Setup and administration can be time-consuming, and some features may overlap existing systems — plan for training and integration work. Budget and feature overlap are important considerations.

Data note: Clinic Software Guide uses available public product information, vendor details, and public software listing data when available. Clinic Software Guide does not collect user reviews directly.

Pros

  • Automated appointment reminders and confirmations
  • Integrated online scheduling
  • Patient messaging and follow-up surveys

Cons

  • Can be complex to set up for large teams
  • Some features may overlap existing systems

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